![]() ![]() ![]() Haven't gotten around to troubleshooting this yet but I'm pretty sure this is not the intended behavior for the app. This can be seen by checking the help -> steam support -> my account -> data related to my account -> recent login history. In the meantime I've observed that steam logs you in from time to time (maybe browsing the store / community parts), and despite me being logged in correctly the first time (real location), it seems that steam detects my "vpn location" after some hours pass. It was related to another issue: "whitelisted" apps do not get whitelisted if killswitcher is turned on (reinstall didn't help with this issue, same with all other support articles on their website). I turned off Killswitch a few weeks ago at the recommendation of a support member. Funnily enough, I have a 2-in-1 laptop/tablet also running Windows 10 Pro and the Bypasser works fine on that. I've even done a re-install of Windows and the bypasser still doesn't work. Try this, try that, try a million other things. Sadly that is not the case, but this is still a very good explanation which should be made more obvious in the app (or added as a tip when turning on killswitch). I have just recently been through this with Surfshark on my laptop running Winodws 10 Pro. When will this issue be fixed? I bought this since it was advertising the F out of that split tunneling feature, but now that I get to use it, I find out it was a scam and nothing else. This behavior is happenign on multiple devices (completely different devices) on 2 different locations, so the issue clearly stands with surfshark's extremely poor quality of a system. Problem 3: online games you play WILL be routed through the VPN so if your VPN connection starts getting unstable (and it does every ~30 minutes), your game will suffer bad network connectivity due to surfshark and you must alt tab, fix the surfshark issue and then get back, 30 minutes later do the same, so on and so forth. Go to the Surfshark application, click on Settings, then VPN Settings, and lastly, Protocol. From connection issues to streaming issues, VPN protocols are the key elements in a VPN connection. Problem 2 after steam logs in (without the VPN), if you turn on the VPN, you cannot browse the store or the community because they have also cannot be reached (despite you specifically setting all of steam's programs and hosts to the exceptions - list you can find via Glasswire). Changing the connection protocols can resolve a lot of various issues. The most common troubleshooting step is to set "surfshark's custom DNS in your ethernet adapter's ipv4 properties", doing this will make it so that absolutely no new connections can be made while your VPN is turned off, and it doesn't fix the whitelisting issue at all. Whitelisting the domains for steam doesn't actually whitelist them, as you can still browse to them, and if you login, the login will appear from the location of the VPN server.Īttempting to use the troubleshooting tips offered by the support team does not help, they only create even more issues. Having surfshark open and connected, and if you have the steam apps whitelisted, you cannot login on the steam app due to internet connection not being made (whitelister seems to have been turned into an universal "no internet" switch). Problem 1 steam logins cannot be established: ![]()
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